Understanding Neck Pain – What’s Happening When Your Neck Hurts?
Anatomy of the Neck – Muscles, Joints, Nerves & Ligaments
- Sternocleidomastoid (SCM) – Responsible for head rotation and flexion.
- Upper trapezius – Connecting the neck to the shoulder, this muscle often holds tension in response to stress or posture strain.
- Levator scapulae – Running from the shoulder blade to the upper neck, frequently overactive in desk workers.
- Suboccipital muscles – Tiny muscles at the base of the skull, often responsible for tension headaches.
Types of Neck Pain – Acute, Chronic & Referred Pain
- Acute neck pain – This develops suddenly, often after a minor injury, awkward sleeping position, or sudden movement. While it may feel intense, acute pain often resolves quickly with the right treatment, provided no structural damage is present.
- Chronic neck pain – This describes persistent discomfort lasting longer than 12 weeks, often linked to ongoing posture problems, repetitive strain, or previous injuries that never fully healed. Chronic cases are often multifactorial, with muscle tightness, joint restriction, and nerve irritation combining to keep the pain cycle going.
- Referred neck pain – Pain felt in the neck might not originate there at all. Dysfunction in the upper back, jaw, or shoulders can refer pain into the cervical region, or vice versa. Nerve-related neck pain can also radiate down the arm into the elbow, wrist, or fingers, creating confusing symptoms that require a skilled assessment to diagnose correctly.
Neck pain can stem from muscle tension, joint stiffness, or nerve irritation, often made worse by posture and daily habits. Osteopathy provides a hands-on approach to restoring movement, relieving discomfort, and addressing the root causes of pain—helping Woking residents regain flexibility and lasting relief without dependence on painkillers.Anna, Principal Osteopath at Key Osteopaths
When Should You Seek Professional Help for Neck Pain? Clear Signs You Need an Osteopath
Pain That Lasts More Than a Few Days Without Improving
Limited Movement or Pain When Turning Your Head
Radiating Pain, Tingling or Numbness in Shoulders, Arms or Hands
Headaches Linked to Neck Tension
Having suffered a neck injury during my rugby career I did the rounds with various recommended osteopaths with limited success. Then by chance I visited Anna in West Byfleet and… read more the problem was sorted in 2 sessions . Now as soon as the symptoms appear they are deal will professionally and quickly – highly recommended.

I felt like a new person after my treatment with Rosie! She was so knowledgeable and caring, I felt really safe in her hands. I will definitely be recommending and… read more looking forward to my next treatment – thank you!

Anna is brilliant – she really listens and then treats any issue so well I walk out feeling completely different. She thinks about things between visits so always moves things… read more forward and has different sets of exercises to perfect after each visit, which I love. This speeds recovery and aids long term maintenance. Anna always goes the extra mile after each appointment, she’s a life saver. Needless to say she’s v popular but I’ve always managed to get to see her when I need to, she tries to giggle things to fit people in. Her lovely practise has such a calm air about it, lovely lighting feels so relaxing. Thank you Anna for fixing me!

Common Causes of Neck Pain Seen at Key Osteopaths in Woking

Postural Strain from Desk Work & Screen Time
Neck Pain from Poor Sleep Position & Unsupportive Pillows
Sports Injuries, Gym Training & Sudden Movements
- Poor lifting technique during deadlifts or overhead presses, leading to cervical muscle strain.
- Sudden movements in contact sports like rugby, leading to facet joint sprains or muscle guarding.
- Neck overextension in yoga backbends or cycling positions, stressing the cervical discs.
Stress & Tension – The Role of Mental Health in Neck Pain
Degenerative Conditions – Arthritis & Age-Related Changes

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When Should You Seek Professional Help for Neck Pain? Clear Signs You Need an Osteopath
Pain That Lasts More Than a Few Days Without Improving
Limited Movement or Pain When Turning Your Head
Radiating Pain, Tingling or Numbness in Shoulders, Arms or Hands
Headaches Linked to Neck Tension
Can’t rate this place highly enough. Anna is totally amazing and has really helped me over the past when I’ve been in pain! There are other services available and overall… read more this is an great find locally.

Iv been to see Anna on a number of occasions with a degenerative disc in my lower back. Before having an MRI scan to confirm the issue, Anna knew exactly… read more what was wrong and spent a few sessions helping me regain some movement as it was so locked. I now go and see her every few weeks for maintenance. Anna is fabulous at what she does and I’m so glad I found her! I couldn’t recommend her highly enough!

Anna came highly recommended and I have not been disappointed. My back and hip problem have been resolved in a mere two very good sessions. Anna knows what she’s… read more doing and has a very good way of comforting and putting you at ease. Will be returning for regular sessions. Highly recommend!

Symptoms That Indicate You Should See an Osteopath for Neck Pain

Persistent Stiffness Lasting More Than a Few Days
- Postural overload from poor desk ergonomics.
- A facet joint restriction where one or more neck joints lose their natural gliding movement.
- Protective muscle guarding after a minor strain or poor sleeping position.
Pain Radiating to Shoulders, Arms or Head
- Nerve root irritation, where a nerve exiting the cervical spine becomes compressed or inflamed.
- Trigger points in the levator scapulae, upper traps, or suboccipitals that refer pain into the shoulders or skull.
- Cervicogenic headaches, which originate in the upper cervical spine but are felt as head pain, often behind the eyes, across the forehead, or at the base of the skull.
Numbness, Tingling or Weakness in the Arms or Hands
- Being compressed by a disc bulge, joint inflammation, or bony changes (cervical spondylosis).
- Being irritated by surrounding tight muscles (like the scalenes), a condition sometimes called thoracic outlet syndrome.
Headaches Triggered by Neck Movement or Tension
- Headache pain starting at the base of the skull, radiating forward to the temples or behind the eyes.
- Neck stiffness accompanying the headache.
- Feeling relief when the neck is gently mobilised or massaged.
Loss of Mobility – Struggling to Turn Your Head
- Facet joint restriction, where the small joints between cervical vertebrae lose their natural gliding motion.
- Muscle guarding following a strain, creating a protective muscle spasm that locks the neck into limited movement.
- Postural overload, where chronic forward head posture gradually stiffens both the neck joints and upper back, reducing overall rotational movement.
Anna recently treated me for tennis elbow and back pain. I couldn’t be happier – both symptoms improved rapidly. On top of this, Anna gave me some helpful advice to… read more prevent them from recurring. I was really impressed with the personable and professional service, and would recommend Anna to anyone

Anna is brilliant – she really listens and then treats any issue so well I walk out feeling completely different. She thinks about things between visits so always moves things… read more forward and has different sets of exercises to perfect after each visit, which I love. This speeds recovery and aids long term maintenance. Anna always goes the extra mile after each appointment, she’s a life saver. Needless to say she’s v popular but I’ve always managed to get to see her when I need to, she tries to giggle things to fit people in. Her lovely practise has such a calm air about it, lovely lighting feels so relaxing. Thank you Anna for fixing me!

I specifically booked in with Anna as she came highly recommended by a friend. I have been visiting physios, chiropractors and osteopaths for years with no real success. The problem… read more I had wasn’t complex, but I also suffer with a rare syndrome which means fixing that simple problem made it slightly complex!! I was pleasantly surprised when Anna was aware of my syndrome and knew all about it! No one else I had been to knew anything about it! The treatment she gave me was so relevant and was in line with my syndrome, which meant I saw immediate results when I stuck to the exercises. I genuinely feel like Anna really listened to what I had to say when so many others hadn’t. She is so knowledgeable, approachable, helpful and thoughtful I wouldn’t go anywhere else and would 100% recommend visiting. On a side note, her studio is so spacious and clean, it always is a pleasure to attend.

How Osteopaths at Key Osteopaths Diagnose & Treat Neck Pain
Comprehensive Case History & Physical Examination
Postural & Movement Analysis – Understanding Your Neck in Context
Hands-On Treatment – Mobilisation, Soft Tissue Work & Nerve Flossing
Tailored Advice – Posture, Pillows, Desk Setup & Lifestyle Changes
What Can an Osteopath Do for Neck Pain? Treatment Explained

Hands-On Techniques – Joint Mobilisation & Soft Tissue Work
- Cervical joint mobilisation – Gentle, rhythmic movements applied to the facet joints between the neck vertebrae, restoring normal gliding motion and relieving joint stiffness caused by poor posture, injury, or degenerative changes.
- Soft tissue release – Focused work on tight muscles like the upper trapezius, levator scapulae, and suboccipitals, which frequently hold chronic tension in desk workers, commuters, and those dealing with stress-related guarding.
- Myofascial release – Targeting the connective tissues that link the neck to the shoulders and upper back, helping release deep restrictions that limit movement and create referred pain into the arms or head.
- Nerve flossing – For patients experiencing radiating nerve pain, tingling, or numbness into the arms, osteopaths may use gentle nerve mobilisation techniques, encouraging the affected nerve roots to move more freely through the cervical spine and surrounding tissues.
Correcting Postural Imbalances & Restoring Mobility
- Assessing your desk setup (screen height, chair position, arm support) and recommending ergonomic improvements.
- Re-educating movement habits like how you sit, stand, or drive, ensuring the head, neck, and spine remain in better alignment throughout the day.
- Prescribing specific exercises to strengthen deep neck flexors (the muscles that support your head in a neutral position) and scapular stabilisers, helping offload unnecessary tension from the cervical spine.
Addressing Tension in Related Areas – Shoulders, Upper Back & Jaw
- Thoracic spine mobilisation to restore flexibility in the upper back, allowing the neck to move more freely.
- Shoulder release work to improve scapular positioning, particularly in patients with rounded shoulders or upper cross syndrome.
- TMJ assessment and release for patients who clench their jaw under stress, contributing to tension in the neck’s deep muscles.
- Relieve existing pain and stiffness.
- Improve long-term neck mobility.
- Reduce the risk of future flare-ups linked to posture, stress, or lifestyle.
What to Expect at Your First Appointment for Neck Pain at Key Osteopaths Woking

Full Case History – Understanding Your Symptoms & Lifestyle
- When did the pain start, and did anything trigger it (such as poor sleep, a work deadline, or a recent gym session)?
- Is the pain constant or does it come and go?
- Does the pain spread into your shoulders, arms, or head?
- What positions or movements make it worse — for example, turning your head, sitting at your desk, or driving?
- Have you had any previous injuries to your neck, shoulders, or back?
- What does your work setup look like — desk height, screen position, and chair support?
- Do you experience stress-related tension, particularly during work or stressful situations?
Movement Testing – Assessing Range of Motion & Restrictions
- Turn your head side to side to assess rotation.
- Look up and down to check flexion and extension.
- Tilt your head sideways to assess lateral bending.
- Perform combined movements, like rotating while tilting, to identify specific movement blocks.
- Joint stiffness — particularly at the facet joints between the vertebrae.
- Muscle tightness — especially in the upper trapezius, levator scapulae, and suboccipital muscles.
- Signs of nerve irritation, such as radiating pain, tingling, or numbness during certain movements.
Diagnosis & Individual Treatment Plan – Tailored to Your Case
- What specific structures are involved — whether it’s facet joints, muscles, discs, or nerves.
- What factors are contributing — such as postural strain, stress tension, or an old injury compensation pattern.
- Whether the pain is mechanical, postural, or linked to referred pain from surrounding areas.
- Hands-on techniques such as joint mobilisation, soft tissue release, and myofascial work.
- Specific advice for your desk setup, pillow choice, or sleep position.
- Exercises to maintain mobility between appointments and correct any underlying postural imbalances.
- Recommendations for stress management if tension is a key contributor.
Anna is a delightful and competent professional who gives first rate, comprehensive treatment at every visit. I went in as a “wonky donkey” and walked out feeling six foot… read more tall with a normal gait in my first visit! I have given her practice details out to many of my friends. Also, her new treatment rooms are a relaxing retreat from the hustle and bustle – an excellent place for monthly maintenance.

Prevention Advice – How to Avoid Neck Pain Returning After Treatment

Desk Ergonomics for Office Workers in Woking
- Screen height – The top of your screen should be at eye level, so your head stays neutral rather than tilting down. This is especially important if you use a laptop, where the screen is often too low. Consider a laptop stand or external monitor if working from home.
- Chair height – Your elbows should rest comfortably at a 90-degree angle when using your keyboard, preventing you from hunching your shoulders.
- Keyboard and mouse position – Keep both close enough that your elbows stay by your sides — excessive reaching pulls your shoulders forward, feeding into neck strain.
- Lumbar support – Good lower back support helps keep your whole spine aligned, preventing a slumped posture that increases upper back and neck tension.
- Movement breaks – Every 30-45 minutes, stand up, stretch, or reset your posture, even if just for 60 seconds.
Correct Pillow & Sleeping Position Advice
- Pillow height matched to your sleeping position:
- Side sleepers need a pillow that fills the space between the shoulder and head, keeping the neck straight.
- Back sleepers need a lower pillow that supports the natural curve of the neck without pushing the head too far forward.
- Stomach sleeping should generally be avoided, as it forces the neck into rotation for hours at a time.
- Memory foam or contoured pillows – These adapt to your neck shape, providing more consistent support than traditional pillows.
- Check mattress firmness – If your mattress sags, your whole spine loses alignment, placing extra stress on the neck.
- Sleeping posture check – Aim to keep your ears, shoulders, and hips in line, whether on your back or side.
Daily Mobility Exercises to Keep Your Neck Flexible
- Chin tucks – Strengthen the deep neck flexors, essential for supporting good posture.
- Neck rotations – Slowly turn your head left and right to maintain full rotation range.
- Lateral stretches – Gently tilt your head toward each shoulder to release the upper traps.
- Levator scapulae stretch – Turn your head slightly, then look down toward your armpit to stretch this common tension point.
- Thoracic mobility work – Gentle twists and extensions for your upper back, ensuring the neck isn’t compensating for a stiff thoracic spine.
Book a Neck Pain Assessment at Key Osteopaths

Why Local Patients Trust Key Osteopaths for Neck Pain Treatment
- Our assessments consider the neck, shoulders, upper back, and jaw, ensuring we uncover the full picture.
- Treatment combines hands-on techniques with postural re-education, ergonomic advice, and tailored rehabilitation exercises.
- We explain the root cause in clear, practical language — so you understand exactly why the pain developed and how to prevent it coming back.
- Appointments are unhurried, with plenty of time for questions and tailored advice based on your job, lifestyle, and activity levels.
- We offer ongoing prevention check-ups for patients who want to stay ahead of recurrent stiffness.
How to Book – Flexible Appointments to Fit Your Schedule
- Book online through our website at any time.
- Call to speak directly with our team, who can help you find the best slot.
- Request same-day appointments if your neck pain has suddenly flared up.
- Choose from evening and weekend slots if daytime visits are tricky.
What to Bring to Your First Appointment
- A clear timeline of your symptoms — when they started, how they’ve changed, and what makes them better or worse.
- Details of any previous neck, back, or shoulder injuries — even if they happened years ago, they could be contributing.
- Information on any workplace setup or daily habits you think might be involved — such as desk posture, commuting position, or sports training routines.
- Comfortable clothing that allows easy access to your neck, shoulders, and upper back, so we can carry out a full physical assessment.
- Any previous scan results or reports (if relevant), though these aren’t essential.